Forms
LOCAL CUSTOMERS
A valid identification refers to a Passport, Driver's Licence, National Identity Card or Elector Registration Identification Card. All fees quoted are subject to change without notice.
OVERSEAS CUSTOMERS
A valid identification refers to a Passport, Driver's Licence or Citizenship Card/Alien Registration Card.
Please have your copied documents witnessed by a Justice of the Peace (JP), Minister of Religion, Notary Public or Attorney-At-Law whichever is applicable for your area.
Change of Servicing Branch
Jamaican Customers
Please complete and have a Justice the of the Peace (JP) witness signatures and affix his or her stamp. You may visit any of our 29 locations or your servicing branch taking the completed form along with your valid identification.
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification. You should also enclose a notarized letter stating the branch of preference. These may be sent via registered mail to our Internal Processing Centre (IPC) at 2-4 Constant Spring Road Kingston 10 Jamaica W.I.
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Change of Address
Jamaican Customers
Please complete and have a Justice the of the Peace (JP) witness signatures and affix his or her stamp. You may visit any of our 29 locations or your servicing branch taking the completed form along with your valid identification and the relevant documents* to indicate address change.
* Cable bill, Electricity bill, telephone bill or hire purchase contract, water bill, credit card and bank statement (should not be more than 3 months)
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification and the relevant documents* to indicate address change. These may be sent via registered mail to our Internal Processing Centre (IPC) at 2-4 Constant Spring Road Kingston 10 Jamaica W.I.
* Electricity bill, water bill, hire purchase contract, telephone bill, credit card and bank statements (should not be more than 3 months old).
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Change of Name
Jamaican Customers
Please complete and have a Justice the of the Peace (JP) witness signatures and affix his or her stamp. You may visit any of our 29 locations or your servicing branch taking the completed form along with your valid identification and the relevant documents* to indicate name change. * Deed Poll or Marriage Certificate.
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification and the relevant documents* to indicate name change. These may be sent via registered to our Internal Processing Centre (IPC) which is located at 2-4 Constant Spring Road Kingston 10 Jamaica W.I.
* Deed Poll or Marriage Certificate.
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Lost Passbook Notification
Jamaican Customers
Please complete and take to any JN branch nearest you. If other persons are listed on the account, we require them to sign the form. A Justice the of the Peace (JP) P should sign and stamp the completed form. You may visit any of our 29 branches or your servicing branch taking the completed form. All account holders are required to complete this form.
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification. These may be sent via registered to our Internal Processing Centre (IPC) which is located at 2-4 Constant Spring Road Kingston 10 Jamaica W.I.
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Automatic Transfer
Jamaican Customers
Please complete and have a Justice the of the Peace (JP) witness signatures and affix his or her stamp. You may visit any of our 29 branches or your servicing branch taking the completed form along with your valid identification.
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification. These may be sent via registered mail to our Internal Processing Centre (IPC) which is located at 2-4 Constant Spring Road Kingston 10 Jamaica W.I.
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Addition Of Name Form
Jamaican Customers
Please complete and have a Justice the of the Peace (JP) witness signatures and affix his or her stamp. You may visit any of our 29 locations or your servicing branch taking the completed form along with your valid identification.
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification to our Internal Centre (IPC) which is located at 2-4 Constant Spring Road, Kingston 10 Jamaica W.I.
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Application Form (Customer Information Form)
Please complete the form and return along with the following: Notarised letter stating the type of account you wish to open
Notarised copy of your valid identification (Passport, Driver's Licence or Alien Registration Identification Card)
Social Security Number
Your letter and copied documents can be authorized by a Notary Public,Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp. You may send your documents to our Internal Processing Centre (IPC) 2-4 Constant Spring Road, Kingston 10 Jamaica W.I.
Please call us toll free at From USA 1-800-462-9003, FROM UK 0-800-328-0387 or direct at 1-876-510-0256 for further information.
Download Now For Local (Ja.) Customers: If all account holders or persons doing transactions are present with their valid identification in hand, then the form does not have to be witnessed by a JP.
NEM Catastrophe Claim Form
Claim Form Break In Fire Larceny
Claim Form Burglary
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Lost Passbook & Indemnity Form
Jamaican Customers
Please complete* and have a Justice the of the Peace (JP) witness signatures and affix his or her stamp. You may visit any of our 29 branches or your servicing branch taking the completed form along with your valid identification J$280** for replacement of each passbook.
* All account holders are required to complete this form and submit their valid identification.
**Fees are subject to change without notice.
Overseas Customers
Please complete, and have a Minister of Religion, Notary Public, Attorney-At-Law or a representative at our rep. office witness your signature and where necessary affix his or stamp and return along with a notarized copy of your valid identification.
All account holders are required to complete this form and submit notarized copies of their valid identifications. These may be sent via registered to our Internal Processing Centre (IPC) which is located at 2-4 Constant Spring Road Kingston 10 Jamaica W.I.
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